Privacy Policy

This privacy statement contains information about the way in which Klaer Nederland B.V. (hereinafter: “we” or “Klaer”) processes personal data as part of its business operations. This includes processing of data via our website www.klaer.energy.

For the processing of these data, we are Controller within the meaning of the General Data Protection Regulation (“GDPR”). We will process your data with due care and in accordance with applicable privacy legislation, including the GDPR.

If you have any questions after reading this privacy statement or in a more general sense or wish to contact us, you can use the contact details provided at the end of this privacy statement.

Personal data that we process

We process personal data on our former, current and potential customers, suppliers and other relations, or their contact persons, as well as on applicants and website visitors. We obtain your data (i) from yourself, (ii) from third parties (such as customers and chain partners) or (iii) from public sources, such as the Chamber of Commerce.

Below is a list of the personal data that we may process:

  • Basic information such as your first name and surname, title, gender.
  • Contact details such as your email address, postal address, telephone number and possibly the company where you work and your job title.
  • Financial information, such as IBAN/bank account number.
  • IP address and statistical details on your use of our website.
  • Personal data you provide when you apply for a job with us, such as a letter of application, CV, date of birth, education and career details.
  • All other personal data we obtain from or about you that we use for the purposes set out below.

We do not always process all the above data; this depends on the type of relationship, the service concerned and (if applicable) the permission you have given us.

Purposes of our personal data processing

Klaer processes the above personal data for one or more of the following purposes, depending on our relationship with you:

Marketing and acquisition

We may process your personal data to send newsletters, invitations to online or physical events, and other marketing communication that may be relevant to you.

Performance of an agreement

We process your data in so far as necessary as part of the services provided by us.

Fulfilment of statutory obligations

We process your data in so far as necessary to meet statutory obligations. Depending on our relationship with you, we are required by law to provide information to such parties as the tax authorities, public registers and regulators.

Applications and recruitment

We process the data you share with us if you apply for a job with us (by email/post or via our website or social media) or that we receive from recruiters to contact you for our application procedure and to handle your application. We also process data as part of the organisation of and registrations for our meetings/events.

Access control and camera surveillance

For the sake of security, we monitor who enters our premises. There is camera surveillance in and around Klaer’s business premises. The purpose of camera surveillance is to protect the safety of Klaer employees and visitors and secure company assets and goods present on the premises.

Use and improvement of our website

Use and improvement of our website

Other processing activities

We also process your details to handle any questions or complaints.

Legal bases of our personal data processing

We process your personal data on the basis of one or more of the following legal bases:

  • Performance of an agreement with you or to enter into an agreement with you.
  • Fulfilment of statutory obligations.
  • A legitimate interest.
  • Your consent.

Sharing your personal data

In some cases we may share your personal data with third parties. We will only do this when we consider this necessary or when we are obliged to do so under laws and regulations. We only share your data with reliable parties and ensure that the process of sharing these data is covered by appropriate safeguards. We may share your personal data with:

  • Government agencies such as the Dutch Tax and Customs Administration
  • Klaer clients and customers.
  • Chain partners and other service providers, such as banks, insurance companies, accountants, tax consultants and other consultants.
  • External providers such as ICT service providers, hosting and cloud service providers or other providers to which we outsource support services.

External providers such as ICT service providers, hosting and cloud service providers or other providers to which we outsource support services.

Transfer of personal data to countries outside the European Union

If necessary, personal data may be transferred to parties outside the European Economic Area (“EEA”). When we do this directly ourselves, we will take the measures necessary to comply with this privacy statement and the applicable privacy and other legislation

Retention periods

We keep your personal data in accordance with the GDPR and specific retention periods under mandatory law. The data are not kept for longer than is strictly necessary to achieve the purposes for which the data were collected and to comply with statutory obligations.

Your privacy rights

You have a number of rights under the GDPR. You have the right to request from us access to, and rectification, erasure, restriction and portability of your personal data. You also have the right to object to the processing of your personal data. If you want to exercise these rights, you can contact us. Our contact details can be found at the end of this privacy statement.

It is possible that we do not or cannot meet your request. For example, because the processing of certain personal data is required in order to comply with our statutory obligations, or because of other exceptions, such as the rights and freedoms of third parties or Klaer’s legitimate interests. If we do not or cannot meet a certain request, we will of course inform you of the reasons.

To the extent that processing of your personal data is based on your consent, you will be entitled to withdraw this consent at all times. Any withdrawal of your consent will not affect the lawfulness of previous processing based on it.

You also have the right to submit a complaint to the regulatory authority: the Dutch Data Protection Authority (””“DPA”). For more information, go to the DPA’s website at (https://autoriteitpersoonsgegevens.nl/). Of course we would appreciate it if you were to contact us first, to see if we can work it out together.

Securing your personal data

We take the protection of your personal data seriously and take appropriate security measures to prevent misuse, loss, unauthorised access, undesired publication and unauthorised changes.

If you feel that your personal data are not adequately protected or there are indications of misuse, please contact us via our contact details.

Cookies

On our website, we use cookies and/or similar techniques. A cookie is a small text file that is stored on the device (computer, tablet, or smartphone) with which you visit our website. We use cookies to personalise content and advertisements, to offer social media functionality and to analyse website traffic. We use functional cookies, analytical cookies, tracking cookies and social media plugins.

The functional cookies we use are necessary for the proper functioning of our website and ease of use. For example, they ensure that the website works properly and they remember preferences.

We use analytical cookies to collect statistical data on the use of our website to help us improve our service provision. We use analytical cookies to gain insight into your website activities in order to continuously analyse and improve the user experience of our services.

We use tracking cookies to collect information about visitors’ browsing behaviour so that we can offer customised content and advertisements. This requires the visitor’s consent.

Social network services are also integrated so that you can share the messages on our website via the buttons of the social networks that are included on it. The use of these social media plugins also entails the use of cookies.

You can disable placement of cookies via your browser. Please note that if you do so, certain functionalities of our website may no longer work properly.

Changes to this privacy statement

We may modify this privacy statement from time to time. Any modifications will be published on our website. It is therefore advisable to consult this privacy statement regularly to stay informed of any changes. We will do our best to also announce any modifications separately.

Contact details

Klaer Nederland B.V.

Emmasingel 4

9726 AH Groningen

E: info@klaer.nl

T: + 31 (0)85 – 30 30 850